Shipping & Returns
Shipping
We ship across Canada and the United States. Orders are processed within 1–2 business days and shipped via standard carrier.
Standard shipping typically arrives within 5–7 business days. Expedited options are available at checkout.
Free shipping is available on all orders over $200 USD.
- All orders are shipped from Toronto, Canada
- You will receive a tracking number by email once your order has shipped
- Grove + Green is not responsible for delays caused by the carrier or customs
- International shipping may be subject to duties and taxes upon delivery
Returns & Exchanges
We want you to be fully satisfied with every item you purchase from Grove + Green. If you are not satisfied, you may return the item within 30 days of delivery for a full refund of the purchase price, minus any shipping, handling, or other charges.
Items must be returned in new and unused condition, in original packaging (whenever possible), and with all paperwork, parts and accessories and original sales receipt to ensure full credit.
To initiate a return or exchange, please contact us at hello@groveandgreen.com with your order number.
- Returns or exchanges must be accompanied by an order number
- Merchandise returned within 30 days of purchase will be refunded to the original form of payment at the original selling price
- If returned after 30 days, a merchandise credit will be issued at the original selling price
- After 60 days, we will no longer accept returns or exchanges
- We gladly accept unworn, unwashed, and unaltered merchandise for return or exchange within 30 days of purchase. All tags must be attached and items must be returned in original packaging
- Final Sale Policy: Any item marked “final sale” cannot be returned or exchanged