Everything you need to know.Frequently Asked Questions
The Product
What makes your products better?
We don't do synthetics. Every Grove + Green towel is crafted in Europe from premium terry cloth — naturally cooling in the heat, naturally breathable throughout your round. Our patent-pending under-handle design keeps the towel secure without velcro or straps. Reinforced piped edges, machine washable, and available in five signature colorways. Built to perform. Built to last.
Which golf carts are your golf cart seat towels compatible with?
Our golf cart seat towels fit most standard golf carts including EZGO, Club Car, ICON, Yamaha, and Massimo. Compatibility depends on handle configuration, not just the brand. Your cart needs handles that allow the towel to tuck underneath. Not sure if your cart is compatible? Email us at hello@groveandgreen.com with your cart questions.
How do I put my golf cart seat towel on?
Our golf cart seat towel is designed for an easy, secure fit over your golf cart handles. Start by:
- Lay the towel across the seat with the contrast-colored slit positioned on the driver's side.
- Fit the towel over the handles, passenger side first, then driver's side.
- Pull the seat forward to expose the back.
- Tuck the towel securely under the handles at both the sides and back.
- Lower the seat back down. The towel should stay firmly in place.
If you notice excess fabric at the back, the towel may be upside down. Flip it and try again.
Why is one side of the slit a different color?
The contrast-colored slit is your built-in guide. It always goes on the driver's side so you know exactly which way the towel should face. Match the color to the driver's side and you're good to go.
Will the towel slip or move around while I'm playing?
Our patent-pending under-handle design keeps the towel secure throughout your round. For the best fit, make sure the towel is tucked snugly under the handles at both the sides and back. You can also pull the seat forward and tuck any extra fabric behind the seat cushion for a more secure feel.
Like any towel, the fit depends on how it's installed. Take a moment to get it right and you'll enjoy a comfortable round.
Care & Craftsmanship
How do I wash and care for my new products?
Machine wash warm with similar colours and tumble dry low. Do not bleach, iron, or dry clean. Avoid fabric softeners and abrasive items to keep your towel looking and feeling its best.
Where are your products made?
Designed in Toronto. Crafted in Europe for its generations of textile expertise, innovation, and unmatched commitment to quality.
Orders & Payment
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Email us at hello@groveandgreen.com as soon as possible. We can't guarantee changes once an order is placed but we'll always do our best to help.
Do you offer custom or wholesale orders?
Yes on both. For wholesale inquiries, email hello@groveandgreen.com with your quantity, timeline, and any relevant details. For custom orders including clubs, tournaments, and events, visit our Custom Orders page or reach out directly at hello@groveandgreen.com. We reply within 2 business days.
Returns & Shipping
What is your return policy?
We want you to love your Grove + Green purchase. If you're not completely satisfied, we accept returns within 30 days of delivery on unused, unwashed items in original packaging with all tags attached.
A 20% restocking fee applies to cover handling and repackaging. Original shipping costs are non-refundable and return shipping is the responsibility of the customer.
To initiate a return, email hello@groveandgreen.com with your order number and reason for return. We'll reply within 2 business days with next steps.
What if my product arrived damaged or defective?
If your order arrives damaged, defective, or incorrect, contact us within 15 days of delivery at hello@groveandgreen.com with your order number, a photo of the item and packaging, and a brief description of the issue. We'll take care of you.
Do you ship internationally?
We currently ship within the United States and Canada. If you're outside North America, reach out directly at hello@groveandgreen.com and we'll do our best to make it work.
We'd also love to know where you're golfing. Your feedback shapes where we expand next.
For international wholesale or partnership inquiries, get in touch at hello@groveandgreen.com.
Contact Us
How do I get in touch with the Grove + Green team?
The best way to reach us is by email at hello@groveandgreen.com. Whether you have a question about a product, need help with an order, or just want to say hello, we're here. We reply within 2 business days. For urgent order inquiries, include your order number in the subject line and we'll prioritize your message.
Your Round Deserves Better.
Designed in Toronto. Crafted in Europe. Built for every course, everywhere.
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